Overview:

We are looking for smart, outgoing, creative, friendly, engaging and confident individuals for full time positions. Our Colleagues will wear multiple hats; they serve as the face of our brand, interact with customers to deliver exceptional customer service, share our unique approach towards different avenues of retail, and help build our community. The ideal candidate is flexible, positive, high energy, and loves connecting with people and getting them excited about our products. S/he is a self-starter, unfazed by challenges and excited by the ever-changing nature of our business and wants to contribute to an energetic, growing team!

Essential Functions:

Provide the most amazing customer service on the sales floor.

Connect with customers on the sales floor and share knowledge about featured brands/products to drive product sales through customer engagement.

Act as an ambassador of our brand and unique retail concept by living our values and conveying brand messages.

Curiosity and excitement about new and different experiences and areas of the business.

Maintain floor presentation standards and restock merchandise throughout the day.

Balance multiple priorities and using good judgment to manage time.

Work store events in whatever capacity is required to ensure successful execution and seamless customer experience.

Support store operations on an ongoing basis.

Ensure receipt of new merchandise, unpack new merchandise, set up back-stock, store-build-out, merchandise incoming inventory according to visual guidelines, pack unsold inventory to be delivered to the distribution center, reconfigure store fixtures to prepare new layout and visual presentation for upcoming theme.

Flexibility and enthusiasm about working in varied capacities depending on business need.

Demonstrate exceptional product knowledge and be capable of giving expert style advice.

Regular, dependable attendance and punctuality.

What You’ll Bring To The Table 

You love to engage with people. You’re the person who strikes up a conversation and makes a connection.

You are excited to work in a fast-paced, startup environment within a large company and are an effective problem solver.

You have prior retail and/or customer service experience and an understanding of the need to do things differently and better in today’s retail world.

You take pride in your work and will do what it takes to get a job done well.

You maintain a positive outlook and love to smile.

You are detail-oriented.

You are eager to learn new things.

You have a hospitality mindset and believe in going the extra mile to ensure an amazing customer experience

You are a collaborator and want to be part of a strong team culture that is focused on winning as a team.

Qualifications and Competencies:

High School degree or equivalent.

3+ years of prior retail sales experience is preferred.

Strong written and verbal communication skills.

Basic math functions such as addition, subtraction, multiplication, and division.

Able to use a calculator.

Self-starter, able to work independently and as part of a team and must have good time management skills.

This position involves constant moving and standing, standing for at least two consecutive hours, lifting at least 30 lbs, close vision, color vision, depth perception, and focus adjustment

Detail oriented.

Takes pride in work they are doing.

Maintain a positive outlook.

Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.

Physical Requirements:

Position requires prolonged periods of standing/walking around store or department

May involve reaching, crouching, kneeling, stooping and color vision

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Frequently lift/move up to 25lbs

This job description is not all-inclusive, and Macy’s Inc. reserves the right to amend this job description at any time.  Macy’s Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment.  Candidates for positions in San Francisco ONLY can review their rights and the Company’s obligations under SFPC Art. 49 here.  Candidates for positions in Los Angeles ONLY can review their rights and the Company’s obligations under LA MC Ch. XVIII Art. 9 here.  Candidates for positions in Philadelphia ONLY can review their rights and the Company’s obligations under PC Ch. 9-3500 here.

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