Main Job Objective

Achieve sales goals and develop lasting relationships with clients. These initiatives are achieved by providing the highest level of customer service.

Sales Generation:

• Meet personal and store sales goals
• Assist in the tracking, monitoring, and communication of business results
• Ensure all associates practice an elevated level of sales and service; lead by example.  Follow the brand handbook
• Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
• Ensure all sales related policies and procedures are maintained
• Demonstrate an in-depth knowledge of the merchandise
• Maintain a keen interest in the fashion industry and market trends

Customer Service:

• Ensure all associates provide the highest level of customer service
• Build and maintain repeat clientele by utilizing personal client books
• Resolve all client problems and complaints quickly and effectively
• Will maintain a positive and upbeat attitude at all times. Laughter is the best medicine.
• Empower yourself…watch how it will empower others.

Operations:

• Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
• Support and assist in register usage and maintenance
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in inventories

Merchandising/Visual:

• Assist in the implementation and maintenance of all merchandising/ visual directives.  Partner with Store Manager and follow all direction per company standard
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
• Ensure deliveries are properly processed in a timely manner
• Identify and communicate product concerns in a timely manner
• Communicate inventory needs to support the business goal